Below are the questions we hear the most. You can reach us at firstname.lastname@example.org if your question is not included.
I haven't received my newsletter this week?
First of all: that sucks! We're sorry. Please check that you have a day selected in your account. If that does not fix it, please let us know on twitter @unhoardio or at email@example.com and we will help you resolve this issue as soon as possible .
Will you support integration X?
We are very interested in what integrations you miss in Unhoard. Please let us know which integration you want on twitter @unhoardio or at firstname.lastname@example.org.
Do you store my integrations data?
Nope, we don't. We safely store the minimal credentials needed to get the data from your integrations. We request the data right before sending your newsletter and delete it immediately after. We never store this data anywhere.
To delete your account, please send an email to email@example.com from the email address registered to your account and we will delete your account and all your data as soon as possible.
Who is behind Unhoard?
Unhoard is built by Dennis and Misha. It started as a side project to scratch our own itch: an always growing list in Pocket. Later, we added more integrations and welcomed a lot of people who have the same issue as we had. Currently we send tens of thousands emails per year. Unhoard is still a sideproject, but fortunatly there's a lot a team of 2 can do!
Who is Reddo Rocks BV?
Reddo Rocks BV is the name of our company. We're based in the Netherlands and require to include our business name on invoices. That's why you'll see Reddo Rocks BV on your invoices.
How do I cancel my Pro account?
To cancel your Pro account, please send an email to firstname.lastname@example.org from the email address registered to your account and we will cancel your subscription as soon as possible.